Hello,
I created flow to auto close any ticket opened 6 months ago, the flow run midnight. I need to send an email to the business with the list of all tickets that has been auto closed. the issue is the flow sending email even if action #3 didn't run.
I am not sure how to get action #4 to run only if there was close ticket from action #3. Below is my flow
1 ACCEPTED SOLUTION
Hi @sparkles ,
you can use count data pill from the lookup records action
if it's greater than 0 then send the email
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
