Flow configuration in Requested item

krishnanara
Tera Contributor

While clicking on the UI action 'JIRA' I want to copy the variable value send to JIRA. how can I configure this in the flow designer?

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@krishnanara 

where is this UI action? form or in workspace?

share your proper requirement along with screenshots

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I have UI action on the Requested item form. 

krishnanara_0-1770202603418.png

 

this is my catalog item flow

 

krishnanara_1-1770203157665.png

 

 

@krishnanara 

so what should happen on click of that UI action?

you want to send RITM variable value to JIRA?

Do you have setup ready to send data from ServiceNow to JIRA?

If yes then whatever OOTB subflow or action is responsible to handle that, invoke that from your UI action

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader