Flow configuration in Requested item
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02-04-2026 02:56 AM
While clicking on the UI action 'JIRA' I want to copy the variable value send to JIRA. how can I configure this in the flow designer?
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02-04-2026 02:59 AM
where is this UI action? form or in workspace?
share your proper requirement along with screenshots
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2026 03:13 AM
I have UI action on the Requested item form.
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02-04-2026 03:22 AM
this is my catalog item flow
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02-04-2026 03:50 AM
so what should happen on click of that UI action?
you want to send RITM variable value to JIRA?
Do you have setup ready to send data from ServiceNow to JIRA?
If yes then whatever OOTB subflow or action is responsible to handle that, invoke that from your UI action
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
