flow designer - Email notification action
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-01-2023 04:46 PM
I'm pretty new to flow designer, but old to the SN platform.
looking for some insight on how some of you might go about this. I've done some reading/watching on Flow designer, but still working through it all.
I've got an order guide for new hires that i'm working on notifications for, and i've got a notification that needs to go out when the order guide is submitted/REQ is submitted. I can't figure out a way to do it with traditional notifications because it doesnt want to let me dot walk up to the variables within the order guide, so i'm trying flow designer. i've tried the send email action, as well as the send notification action.
for whatever reason, it doesnt want to send my variables in the notification - here's where i need help.
this results in the following:
then i tried the send notification action, which i do like more, BUT i can't figure out how to get the order guide variables:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-02-2023 10:33 AM
Hi @Bidduam
The VEditor is applicable only for RITMs and catalog tasks. It cannot be used for any other tables.
Variables from order guide form will not be accessible once its get submitted.
Its better to trigger notification on RITM table by using After insert Business rule.
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-08-2023 07:14 AM
BUMP