Flow Designer for Catalog Item

vidhya_mouli
Giga Sage

‎10-02-2023 01:10 AM

I have to create a generic approval flow. I have many catalog items and each catalog item has different variables. So when a request is made through Employee Center, this generic flow should be triggered (where it should check if the item is approved, all the variables must be copied to the work notes). The problem is when creating a flow it is asking us to choose the template for a specific catalog item (shown in the picture). How can I make it generic without choosing any specific template? i should be able to use this flow in any catalog item for approval.

 

Flow-Designer-Flow-Designer-Flow-for-IT-Catalog-Deliveries-Approval.png

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SANDEEP28
Mega Sage

‎10-02-2023 01:39 AM

@vidhya_mouli Its not possible using Get catalog variables OOB action.  Follow below steps

 

1) Create custom flow action and its input should be referenced to RITM table. In action you can use script utility to write your logic. You can access the variables from RITM record object using "ritmObject.variables.{variable name}".

2) Create a flow and its trigger should be as RITM created. Then call above custom action from flow.

 

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

 

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Linda Eju
Tera Contributor
In response to SANDEEP28

‎08-12-2024 10:43 PM

Hey Sandeep,

 

I have a similar requirements.can you please explain in steps on how to create this action?

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