Flow Designer - How to use HTML text along with the script

Hari7
Kilo Guru

I am trying to send incident notifications using Flow Designer where I need to use only the latest comment on the notification and not to send all the comments.

If i add Additional Comments in the data pill, it sends all the comments in the notification. If I use the script instead of the data pill, I am able to send out the latest comment but the other variables/fields and text associated with that are not sent.

Data Pill:

find_real_file.png

Any idea how to get all the body along with the latest comment on the notification.

21 REPLIES 21

when i compare screenshots i see that your script step does not have the 'Required Runtime' field. I also see your script icon is missing.  You could try running a repair on the plugin 'Flow Designer Action Step - Script'

find_real_file.png

 

Yes I saw that difference you have highlighted but it didnt fix even after updating the plugin. Anyways we will be upgrading our instance soon and will try that at that time.

I really liked your approach and thanks for all your support on this. 

I went with the old school approach of triggering an event and add that to the flow designer`s workflow. I raised a Hi Ticket with SN and they are also saying that with Flow there are still limitations on this and they are working on adding the email property setup to Flow as well.