flow designer jira spoke

Avinash Kumar K
Tera Expert

Hi, 

My requirement is to integrate Snow and jira bi-directional, as part of it i want sync comments between two. So i am working on flow designer here i want to compare latest comments from incident record and jira, if the comments are same it should not update incident record. if i add comments from incident its working fine, but when try to update from jira it updating twice.

1 REPLY 1

Jennifer Metz
Tera Guru

Hello @Avinash Kumar K,

 

There is a knowledge article about this specific issue. 

 

I hope this helps!

 

Jennifer Metz
Sr. ServiceNow Developer | Infosys