Flow Designer not updating field of Business Application based on Parent Business Application
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02-10-2025 05:20 AM - edited 02-10-2025 05:21 AM
I've got a requirement to update some fields on a business application based on the value of the parent business application when approved by two different approvers:
The parent business application is the Parent BIA inherited from field and this is a reference field. The field that I'm trying to update is the Data Classification field:
I'm using the following to get the field updated via flow designer:
However, when the approvals have been approved, the field appears as blank when it should the below from the parent business application:
I was just wondering if somebody has seen this issue before or knows what I need to do so that the value of the Data classification field comes from parent business application.
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02-10-2025 05:26 AM
Things to check
1) did you check the flow execution? what value it tried to set? share the flow execution screenshots
2) Flow is configured with Run as System or Run as User? may be the user doesn't have write access
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-11-2025 06:34 AM
any update to this?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader