Flow designer -notification trigger send when triggered
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01-15-2024 02:24 AM - edited 01-15-2024 03:39 AM
Hello developers,
I have created a flow designer with trigger condition as service catalog and used create notification and send when is choosen as triggered( i have given notification trigger on service catalog- requested item record). From flow execution notification is getting completed but i couldnt find email in email logs. Anyone can please let me know where the issue is. Thanks!
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01-15-2024 03:03 AM
1. Please share some screen shot.
2. Are you trying on PDI? If yes, then email on pdi is restricted.
3. The user has be email assigned?
4. Email properties are enabled?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-15-2024 03:08 AM - edited 01-15-2024 03:10 AM
Hello atul, yes email properties are enabled for the user,Not on PDI. Attached trigger actions. Thanks!
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01-15-2024 03:12 AM
Could you please provide screenshot after FD2 please. Are you setting up any values?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-15-2024 03:15 AM - edited 01-15-2024 03:16 AM
HELLO @Dr Atul G- LNG , im just giving the notification name in send notification action.Thanks!
