Flow designer -notification trigger send when triggered

servicenow14710
Tera Expert

Hello developers,

 

I have created a flow designer with trigger condition as service catalog and used create notification and send when is choosen as triggered( i have given notification trigger on service catalog- requested item record). From flow execution notification is getting completed but i couldnt find email in email logs. Anyone can please let me know where the issue is. Thanks!

9 REPLIES 9

Hi @servicenow14710 

 

You are missing the 3rd part here. To whom email go, what it contains

 

https://docs.servicenow.com/bundle/vancouver-build-workflows/page/administer/flow-designer/reference...

 

https://www.youtube.com/watch?v=2Oy1td1H0BE

 

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Dr. Atul G. - Learn N Grow Together
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Hello @Dr Atul G- LNG , i have defined them in notification i created, Let me know if this works,Thanks!

Hi @servicenow14710 

 

I think , you need to define in flow itself only then it works.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Community Alums
Not applicable

HI @servicenow14710 ,

Can you share you flow here please along with Trigger and actions.

Hi @Community Alums  i have attached trigger actions. Thanks!