Flow Designer Question List Control Variable for Approval of the Owner of Application

[ServiceNow Use6]

Hi,

I have a scenario where i have two list collector catalog variables, Servers and Applications. Servers variable is pointing to cmdb_ci_server, while applications variable is pointing to the cmdb_ci_appl tables. Servers selection should autopopulate the Applications. It is working as expected. The requirement is once the manager of the Requested User approves, next is to get the approval from the owner of the Application (which was auto populated when i selected server) using Flow Designer. I tried the flow but it is giving me an error. Kindly help.

Error: 

Encountered error executing instruction: IteratorCreateInstruction{id=29, loopSourceAlias=c7, itemsKey=c1o.application}
java.lang.RuntimeException: Unable to create serializable iterator for items: 3a6cc784c0a8ce01009df43d8f23100d,3a6cadc1c0a8ce01001f1e5d0d7d68fa of class: class java.lang.String
at com.snc.process_flow.v2.exec.IteratorCreateInstructionExecutor.execute(IteratorCreateInstructionExecutor.java:52)

Regards

Suman P.

[ServiceNow Use6]

Hi @Nishant8,

I have never heard or see about applied transform. Can you please tell me how to where to apply it? Should I apply after the forEach or before forEach step.

Regards

Suman P.

[Ankur Bawiskar]

@ServiceNow Use6 

the issue is with the List collector and For Each requires array of string.

You can do this

1) Use Lookup Records on cmdb_ci_appl table with condition as this

SysId [IS ONE OF] Get Catalog Variables -> Application

2) Then use For Each to iterate over those Lookup Records from previous step

3) Then use Ask for Approval

If my response helped please mark it correct and close the thread so that it benefits future readers.

[ServiceNow Use6]

Hi All,

I got this completed. I have some other issue now. This thread will be closed.

Regards

Suman P.