Flow designer script to add approver based on division

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Community Alums
Not applicable

‎09-05-2023 04:29 AM

Hi Community, 

I'm trying to add approvers in flow designer based on division here is the script but seems to be not working looking for some quick help

var requestorDept = fd_data._1__get_catalog_variables.v_division;
  
  if (requestorDept == 'dept sys_id') {   // 
    return "ApprovesAnyU[approver sys_id]"; // 
  } else if (requestorDept == 'dept sys_id') { // 
    return "ApprovesAnyU[approver sys_id]";  // 
  } else if (requestorDept == 'dept sys_id') { // 
    return "ApprovesAnyU[approver sys_id]"; // 
  } else if (requestorDept == 'dept sys_id') { // 
    return "ApprovesAnyU[approver sys_id]"; // 
  }
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Shruti Khaire
Kilo Sage

‎09-05-2023 05:09 AM

Hello @Community Alums,

 

I had somewhat similar requirement where we used location table value to populate assignment group. I'll attach my code snippet below hope it helps.

 

var ritmSysId = fd_data.trigger.request_item.sys_id;
var rec = new GlideRecord('sc_req_item');
rec.get(ritmSysId);

var location = rec.variables.printer_location.primary_location.getDisplayValue();
var assignmentgrp;
gs.log('testing'+ location);

if(location == 'Location_1'){
assignmentgrp="sys_id1";
}else if(location == 'Location_2'){
assignmentgrp="sys_id2";
}return assignmentgrp;

Thank you!

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Community Alums
Not applicable
In response to Sandeep Rajput

‎09-05-2023 05:37 AM

the step is skipped and nothing happens after

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Sandeep Rajput
Tera Patron
Tera Patron
In response to Community Alums

‎09-05-2023 05:49 AM

@Community Alums Can you replace the first line as follows and give it a try.

 

var requestorDept = fd_data._1__get_catalog_variables.v_division+''; //added an empty string to convert the reference to a string for comparision.
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Tushar
Kilo Sage
Kilo Sage

‎09-05-2023 05:34 AM

Hi @Community Alums 

 

Please try below -

var requestorDept = fd_data._1__get_catalog_variables.v_division;

// Check division and return the appropriate approver role
if (requestorDept == 'dept sys_id 1') {
    return "ApprovesAnyU[approver sys_id 1]";
} else if (requestorDept == 'dept sys_id 2') {
    return "ApprovesAnyU[approver sys_id 2]";
} else if (requestorDept == 'dept sys_id 3') {
    return "ApprovesAnyU[approver sys_id 3]";
} else if (requestorDept == 'dept sys_id 4') {
    return "ApprovesAnyU[approver sys_id 4]";
}

// If no matching division, you might want to handle this case
// with a default approver or some error handling.
return "DefaultApproverRole[default_approver_sys_id]";

 

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Regards,
Tushar

 

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