flow designer submitted cat item request , but additional cat_task getting created for RI

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sonalpriyanka95
Mega Expert

3 weeks ago

Hi team , I have created an flow designer which submits cat item request , post which it creates 1 sc_task for the catalog item request, however this workflow creates 2 additional sc_task , an in flow log it list only one sc_task , I want to debug how these task are created , can anyone help me out how I can debug , already checked on br , no associated record found

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lauri457
Giga Sage
In response to sonalpriyanka95

3 weeks ago

The other tasks are most likely created where they should be - in the catalog item flow. Your catalog item already has a flow attached. You should use the attached flow as a control flow to request the item and then leave the task creation to the catalog item flow. 

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OlaN
Tera Sage
Tera Sage
In response to sonalpriyanka95

3 weeks ago

Thank you.

These screen shots shows that you're creating a sctask after you submit the catalog item request.

I would guess that the other tasks are created by the Flow/Workflow that happens during the processing of the catalog item request itself. (no screen shot of that one is included)

Why do you want to create additional tasks like this outside of the catalog item request flow ?

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