Flow Designer – What Happens to RITMs After Flow Updates

Erica2
Tera Contributor

Hello,

 

I would like to better understand how Flow Designer behaves when a flow is updated. For example, suppose Flow Designer created an RITM on 12/22/25, but the associated tasks are not scheduled to be created until 12/30/25 because a Wait for Condition is configured.

 

If a change is made to the exiting flow, and the updated version is migrated to overwrite the original, what happens to the RITM that was triggered by the old flow?  

 

Will the flow execution stop entirely, or will it continue to create the associated tasks once the scheduled wait condition is satisfied?

 

Thank you

1 ACCEPTED SOLUTION

srinija_itom
Kilo Sage

Hi @Erica2 , 

 

Your flow will execute based on the old flow logic for tasks/requests created  prior to the update.

All the new requests will use new flow logic.


Regards,

 

srinija 

View solution in original post

9 REPLIES 9

srinija_itom
Kilo Sage

Hi @Erica2 , 

 

Your flow will execute based on the old flow logic for tasks/requests created  prior to the update.

All the new requests will use new flow logic.


Regards,

 

srinija 

Hi @srinija_itom 


You were the first to respond to my question, so I will mark your response as the accepted solution. However, do I need to deactivate the existing flow before updating to the new version? 

 

Thank you for helping. 

Hi @Erica2 ,

 

Not required, go to the flow, update, save, publish, move this through update sets to other instance

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Hi @Erica2 , 

 

Thank you for accepting my solution. Appreciate it. If the update is to the same flow with same sys_id then no need to deactivate old version. It will automatically take the latest update as the newest version. 

sys id of the flow can be found in the url after sysId%3D

srinija_itom_0-1766598462991.png

 

 

Regards, 

 

Srinija

ServiceNow Rising Star 2025