Flow designer with Catalog variable triggering email

Abhi_007
Kilo Guru

‎02-01-2024 06:57 AM

Hi Team,

I have created a flow designer where the specific catalog item variables when populated the outbound email trigger when RITM is closed or vice-versa but it is triggering the email when it is still not populated via catalog item.

 

I found some articles in service community that we have to trigger email notification  but not sure how to populated or trigger the catalog item variables as per the requirement .

 

Or is there any alternative way please suggest the same.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-01-2024 07:06 AM

Hi @Abhi_007 

 

Might be helpful

 

https://www.servicenow.com/community/workflow-automation-forum/pass-a-parameter-with-flow-designer-s...

 

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