flow designer

[vikaskumarc]

I need to create this condition in flow designer first 2 are working what should be done for 3rd condition. Can anyone please suggest by step.

Number of Approval Levels	Approvals	Dependency
1	Product Owner Approval
2	Manager Approval
3	Catalog Item Owner Approval	add Rahul KUMAR as an approver for all user story requests. If Rahul KUMAR is already the Product Owner, duplicate approval should be skipped.

[Its_Azar]

Hi there @vikaskumarc 

For the 3rd condition in Flow Designer:

1. Add an IF condition before the 3rd approval.
2. Condition:
   • Product Owner is not Rahul Kumar (compare sys_id, not name).
3. If TRUE:
   • Add Ask for Approval → User → Rahul Kumar.
4. If FALSE:
   • Do nothing (this skips duplicate approval).

[vikaskumarc]

i am using this.

[Tanushree Maiti]

Hi @vikaskumarc 

For third approval ,

Step 1: Get Catalog Variable Action (Catalog Item): Find the Catalog Item variable value to get the Product Owner.
Step2: If (Specific Person is NOT Product Owner):
       Condition: (Drag your step2 variable into the left side of the condition) is NOT [Specific User].  //sys_id of user
Step3: Ask for Approval (Inside 'If' block):
             Add the specific user as an approver.
Step4: Ask for Approval (Outside 'If' block):
            Add the actual Catalog Item Product Owner.