Flow execution in presumed interrupted status
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‎08-02-2023 05:36 AM
Hello!
We are triggering a flow that is giving the following error:
"Flow state changed from IN_PROGRESS to PRESUMED_INTERRUPTED due to inactivity after 900 seconds for contextId: b0b612bd8cdc7950e7cc239880f6ee47 claimed by this node: app134149.phx201.service-now.com:kpmgtest078 with transaction: 81b652bd47dc79503839dc68436d43a4"
Is anyone able to help with how to debug this error or how we can figure out what record it stopped on?
Any help would be appreciated!
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‎09-27-2023 01:43 PM
Hello nidhig,
I am experiencing exactly the same issue right now. I am looking for help.
Did you get the issue resolved?
Thanks
Sridhar
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‎10-03-2023 04:03 AM
it could be due to the node restarted. please check the time of this issue occurance and check the same time in the performance dashboard for that node.
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‎04-29-2024 03:28 PM
Hi, could you please help on the resolution for this type of error.
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‎01-24-2025 08:41 AM
Hello,
I know this is old posting, but just in case someone is having similar issue, the following KB articles may help:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1285750
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122093
Best Regards,
Ziad
Please mark this as the correct answer if I've answered your question or helpful if it helps. Thanks!
