Flow execution in presumed interrupted status

nidhig
Mega Explorer

Hello!

We are triggering a flow that is giving the following error:

"Flow state changed from IN_PROGRESS to PRESUMED_INTERRUPTED due to inactivity after 900 seconds for contextId: b0b612bd8cdc7950e7cc239880f6ee47 claimed by this node: app134149.phx201.service-now.com:kpmgtest078 with transaction: 81b652bd47dc79503839dc68436d43a4"

 

Is anyone able to help with how to debug this error or how we can figure out what record it stopped on?

Any help would be appreciated!

 

5 REPLIES 5

Nayan Mahato
Tera Guru

I am getting the same issue after the Xanadu upgrade. Still going through the below KB but didnt get any solution yet.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122093#:~:text=Presumed%20In....

 

Regards,

Nayan