Flow formatter chevrons - show/hide

Tom Lapkowicz
Tera Expert

‎07-17-2024 08:25 AM

Hello.  I have created chevrons for our Demand form using the Flow Formatters screen.

 

If the State is equal to Rejected then I would like the Rejected chevron to show and the Completed chevron to not show.

 

If the State is anything besides Rejected then I would like the Completed chevron to show and the Rejected chevron to not show.

 

Is this possible?  Thank you!

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AdamEndwright
Tera Contributor

‎03-18-2026 01:58 PM

Does anyone know what controls the visibility of "Deferred"?  Having "Rejected" behave the exact same way would be ideal.

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PaulaaO
Mega Sage
In response to AdamEndwright

yesterday

I was looking into this as well and came across this video -> https://www.youtube.com/watch?v=gt1URM4EQSE&t=22s

 

Seems there is a Business Rule: dmn_demand_ProcessFlowList that drives this behaviour, haven't tested it yet, but will give it a try 🙂

How To Adjust Chevrons in ServiceNow
How To Adjust Chevrons in ServiceNow
youtube.com/watch?v=gt1URM4EQSE&t=22s
Dive into our latest video tutorial on customizing chevrons in ServiceNow. This step-by-step guide will walk you through the process of adjusting chevrons to better organize and navigate your ServiceNow interface, enhancing your overall user experience. Whether you're a beginner or an experienced
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