Flow - How to submit a change request?

Mark Van Loock
Tera Guru

Hi,

 

Using Workflow Studio, I've created a flow using the Action, "Create Record" to create a change request.

 

It creates the record fine, but it isn't submitted. I can't figure out how to script the submission of that change request within the flow, and send it off for approval etc.

 

Any pointers gratefully received.

 

Mark.

2 REPLIES 2

Tanushree Maiti
Kilo Patron

Refer this:

https://www.youtube.com/watch?v=Kqhq4-KhPX8&t=465s

 

https://www.youtube.com/watch?v=MT-qFytYUnE

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Sadly, those videos only covered the creation and modification of a Change request ticket.

 

They didn't submit the change for approval. i.e. start the associated change request workflow.