Flow is not working

Shivani_singh
Tera Contributor

I have to trigger a notification when assigned to is empty for few assignment groups ,i am using flow to archive this, but even after giving the condition as assigned to is empty ,it's still sending the notification even when there is no tickets .
Have attached the screenshot for the reference.
Can somebody help to archive this.

6 REPLIES 6

AndersBGS
Tera Patron
Tera Patron

Hi @Shivani_singh ,

 

 can you please share your business requirement? according to your flow and your description in this post, it doesn’t make sense. What is it that you’re trying to achieve here?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @AndersBGS 
So, the business requirements are we want to send a notification every 30 min whenever a ticket is unassigned for a selected assignments group with the details of the tickets.