Flow is stuck in Wating even if task is closed completed and the state is Active true ,

Prateek1
Tera Contributor


In One of my flows i have create task wit Wait checkbox checked 

Prateek1_0-1757487005556.png

when i run this is stuck in waiting even if the task i cloased completed , but the state of the task is stuck in true 

Prateek1_1-1757487079121.png

i am not able to find the root cause for this 



 

2 REPLIES 2

Nehal Dhuri
Mega Sage

Does this issue occur only when the task is in a "Closed Complete" state, or does it also happen in the "Closed Incomplete" state?

Also, could you please verify whether the Catalog Task's "Active" field becomes false after the task is marked as Closed Complete?

Please hit like and mark my response as correct if that helps

Bhuvan
Kilo Patron

@Prateek1 

 

If you are using domain separated instance, check below knowledge article

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1002497

 

See if below is applicable for your flow,

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831327

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan