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Flow working in test but not when I activate

LJ_23
Tera Contributor

3 weeks ago

Hi all, 

I have an issue - When testing my flow in Workflow Studio, the catalog task is generated as expected, and all conditions are followed correctly. However, once the flow is activated and applied to a Request Item (RITM), no catalog task is created. Please see attached examples

 

LJ_23_0-1761138182169.png

 test flow catalog task

LJ_23_1-1761138214121.png

flow made active

LJ_23_2-1761138273996.png

no catalog task created after making flow active 

LJ_23_3-1761138307971.png

flow itself 

 

 

 

 

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LJ_23
Tera Contributor
In response to Ankur Bawiskar

3 weeks ago

The flow appears to be published 

LJ_23_0-1761223575945.png

and added to the catalog engine - 

LJ_23_1-1761223746329.png

LJ_23_2-1761223782761.png

now whats happening is the system is auto approving but what should happen is that the catalog task should generate and any user in the specific assignment group should be able to approve or reject, so I'm curious if it should say pending approval rather than auto approve and if so how should I go about this

 

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