Form builder - Unable to save modifications
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
I'm having an issue saving modifications I've made in the Form Builder. I removed a field from a section and changed the order of some fields, but when I click Save and then Preview, I still see the old form without the modifications I just made. What could be the problem? I tried using Form designer but I get the following message, even though the section had no titles prior to my changes . Any help would be appreciated it. Thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @Med99 Are you in the correct view after saving or changing to another view? Try clearing the cache and doing it again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @Med99
Try adding a title to the section (even something simple like "Details") and save again.
If the issue persists even after that, try clearing the cache or testing in an incognito window.
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.