Format of Time Picker on Service Portal

jimnicholson
Giga Guru

‎03-08-2018 06:35 AM

Hi All, 

Is there a way to change the format of the time portion of the datetime picker on the Service Portal?  Our system default time format is hh:mm:ss:a and all fields in our time and date time fields show properly, but when using the date/time picker users are forced to pick from 24 hour time format.  It's confusing for some....  Any ideas how I can get this to show in AM/PM 12 hour format? 

 

Users currently see:  

find_real_file.png

But translates to :

find_real_file.png

 

Just looking for consistency. 

 

Thanks, 

Jim

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jimnicholson
Giga Guru

‎08-23-2018 04:57 AM

I did receive a response.  Unfortunately, no help. 

 

Response below:

 

 
 

Hi Jim, Unfortunately, there is no way to change the date/time picker format on Service Portal. I see there is an existing enhancement request in place. Our dev teams go through these enhancement requests time to time and implement them which are possible and/or necessary. Please let me know if you have any questions. This ticket has been placed into Solution Proposed, if the provided Solution resolves this issue to your satisfaction, please Accept Solution to close out this ticket.

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