Frequent Service Catalog Items

[Jennifer Martin]

Is there a way to select/set (by user) Most frequent catalog items or personal favorites?  our catalog has a ton of items and i use the same 5 or 6 each week.  wondering if there is a way to keep these 6 at the top when i access the service catalog because each day it refreshes to "overall" the most populate/frequently used ones (only 1 of which i would ever use from the service provider side of the house).

[Hemanth M1]

Hi @Jennifer Martin ,

Can you try here if its available/enabled in your Service Portal 

[Hemanth M1]

Hi @Jennifer Martin 

Is this answered your question if so,

[Jennifer Martin]

This information is helpful and present in my instance, however, it doesn't "stick" .. this list does not stay as the list of items i have used recently, it often disappears (likely from a clearing of cache/cookies). i was hoping for a way to keep my "favorites" in a list

[Ankur Bawiskar]

@Jennifer Martin 

it should be show by default on the portal.

which portal are you using?

For esc portal there is already Popular Topics section

For sp portal there is already "My Recent Items" section

If my response helped please mark it correct and close the thread so that it benefits future readers.