Frequent Service Catalog Items

Jennifer Martin
Tera Contributor

Is there a way to select/set (by user) Most frequent catalog items or personal favorites?  our catalog has a ton of items and i use the same 5 or 6 each week.  wondering if there is a way to keep these 6 at the top when i access the service catalog because each day it refreshes to "overall" the most populate/frequently used ones (only 1 of which i would ever use from the service provider side of the house).

7 REPLIES 7

My Recent Items is there but it resets and doesn't "stick" and keeps reverting to the Popular Items. Was hoping there was a way to identify them within the catalog as favorites

@Jennifer Martin 

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If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Chaitanya ILCR
Kilo Patron

Hi @Jennifer Martin ,

if what @Hemanth M1 and @Ankur Bawiskar  is not working for you

you can add them navigation favorites

ChaitanyaILCR_0-1754441450802.png

 

or you can bookmark them in the browser

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya