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FSM My Tasks List

tomaslindev
Mega Guru

Hello everyone,

 

I'm modifying the views in the FSM portal. I need to change the name "Company" to "Client" and a couple of other names. The issue is that they want the label changes to only affect the fsmcp and fsmcp_agent views, not the entire table. I've tried a UI Policy and a Client Script that affect the records but not the column names in the list. Any ideas?

 

Thanks a lot and best regards.

 

 

Example 2.png

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

I doubt we can change it, mate. These are fields at the table level, so changing them in one place will impact everything across the system.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Thank you so much for your reply, that's what I was afraid of... that without making a global change to the table, it would be possible to change the label in two specific views.

https://www.servicenow.com/community/developer-forum/trying-to-change-a-label-dynamically-by-user-se...

 

https://www.servicenow.com/community/developer-forum/field-label-change/m-p/2052171

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron

@tomaslindev 

your requirement is not feasible to implement.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader