FSM - On the mobile agent app getting error as (Agent.NowAPIError error 4.)

Asiya1
Tera Contributor

‎11-14-2024 01:10 AM

On the Inventory when Parts to drop off screen opened getting error as 'The operation couldn't be completed (Agent.NowAPIError error 4.)' Please suggest how to resolve the issue.

 

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5 REPLIES 5

Bruce Doiron
Tera Contributor

‎12-20-2024 11:00 AM

Hi Asiya1,

Did you ever figure out this issue?
I just upgraded to Xanadu in our TEST instance and we're seeing the same issue while testing. We're seeing it when we click "Start Travel" but the error only appears randomly. We don't always get it.

Curious if you figured out a solution for this?

Thanks,
Bruce

Kerry4
Tera Contributor
In response to Bruce Doiron

‎01-21-2025 09:16 AM

Hello, I had an issue with the start travel button as well, it tells me Start Travel has failed and review status online. I can't seem to find anything about it other than you post here.

0 Helpfuls

Michael255
Kilo Sage
In response to Kerry4

‎03-25-2025 02:21 AM - edited ‎03-25-2025 02:22 AM

Hi there, did you figure out what the error means? I am finding it pop up on some screens as well.

0 Helpfuls

Bruce Doiron
Tera Contributor
In response to Kerry4

‎04-23-2025 01:00 PM

Our problem went away when we upgraded 
From: Xanadu patch 1-hotfix 3b
To: Xanadu patch 4