g_service_catalog.isOrderGuide(); not working on native ui

[Exero]

Hi,

I have the following code working for a user submitting a catalogue item:

function onChange(control, oldValue, newValue, isLoading) {
	if (isLoading || newValue == '' || window) {
		return;
	}

	// check if we are in an order guide using the g_service_catalog api for Service Portal and Mobile
	var isOrderGuide = g_service_catalog.isOrderGuide();

	if(!isOrderGuide) {
		SetRequester();
	}
}

function SetRequester()
{
	var requester = g_form.getValue('requested_for');
	g_form.setValue('req_requested_for', requester);
}

Basically it is checking if it is not an order guide and if that is the case then it will copy data between one field and another.

However, when I use the "Try it" button on the backend (native UI) or have an automation that runs on the backend it throws an error: "ReferenceError: g_service_catalog is not defined"

I have written a workaround for this as below:

function onChange(control, oldValue, newValue, isLoading) {
	if (isLoading || newValue == '' || window) {
		return;
	}
	
	try {
		// check if we are in an order guide using the g_service_catalog api for Service Portal and Mobile
		var isOrderGuide = g_service_catalog.isOrderGuide();

		if(!isOrderGuide) {
			SetRequester();
		}
	} catch(e) {
		if(e.toString() == "ReferenceError: g_service_catalog is not defined") {
			SetRequester();
		}
	}
}

function SetRequester()
{
	var requester = g_form.getValue('requested_for');
	g_form.setValue('req_requested_for', requester);
}

However, this is not an adequate solution. Would anyone have any clue why I am getting the above error in the backend but not the frontend? I need to be able to discern an order guide from a normal catalogue item.

Thanks in advance

[Harish KM]

Check this

https://community.servicenow.com/community?id=community_question&sys_id=34c29333db1e10107d3e02d5ca961905

[Exero]

I wish I could mark comments as unhelpful, because this would surely get that mark... I have checked that community post previously and is wholly unhelpful, as you could see if you actually read my post, I am already successfully using the code they discuss... I am having an issue with an error appearing when the client script is run by the backend, and not the frontend, of servicenow. Please read a post and make sure you understand it before commenting unhelpfully and clogging the feed.

[Ankur Bawiskar]

Hi,

you can check the URL and see if it's an order guide and based on that take the decision

Regards
Ankur

[Exero]

How would I go about doing this?