Genius Results Answer cards - AI Search

Ramkumar Thanga
Mega Sage

‎07-21-2022 10:46 AM

Hi,

I have a query about this AI Search feature. On enabling AI Search the "Genius Results Answer cards" provides the most relevant answers based on the query applied.

On the results, the top result box will have this feedback as "Helpful ?" Yes/No.

Once the user responds to this, where does the result gets stored and how does it impacts the search.

Please refer the attached screenshot for reference.

Thanks!
Ram

 

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Kiran Raddy
Tera Expert

‎07-25-2022 02:40 AM

@Ramkumar Thangaraj 

 

AI Search stores user feedback for Genius Result answers as signals in the Genius Result Event Action [sys_search_genius_result_event_action] table. For more information on this table, see Search signal tables.

 

Hope this helps. Please mark the answer as correct/helpful based on impact.