Get all potential parent incidents for a new incident in incident table

[araghav]

How can I get a list of all incidents in the incident table that can act as a parent incident?

Or alternatively, how can I validate if a given incident can act as a parent incident for a new incident in the incident table.

[Ankur Bawiskar]

@araghav 

few pointers

• if incident is active and not closed then this can be added as parent for any INC.
• incident that is already linked as a child should not act as a parent
• The parent incident must not itself be a child incident of another record to avoid loops

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[Ankur Bawiskar]

@araghav 

Hope you are doing good.

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[GlideFather]

Hi @araghav,

any incident that is not already parent can be a parent...