get the value of a select box in record producer script(service portal)

[G Balaji]

Hi,

I'm creating a record producer where I have a "select box" and "reference" variables. How to capture the value entered by user from "Select Box" and "Reference" type variables. I tried g_form.getValue('variable_name') but it doesn't work.

What am I missing in syntax

Thanks.

[Harsh Vardhan]

g_form.getValue('variable_name');

where exactly have your written this , i believe you have added in client script.

please share the scnreeshot

if you are using client script make sure UI type set to ALL

[Ahmmed Ali]

Ideally that should work.

for select box, it will give value of the option (not label) and for reference variable, it will give sys_id of the selected record (not display) name.

if you can post your script, it would be helpful.

Thanks,

Ali

[G Balaji]

Thanks for the response.

Following is the code,

current.audit_frequency=g_form.getValue('audit_frequency');
current.biso_head=g_form.getValue('sys_id');

[Harsh Vardhan]

it will not work

current does not work on client side. current will always work at server side.