getCompanyID is not acquiring companyID

[leolin94]

Hi,

I am trying to acquire login user's CompanyID by using this code:

javascript: gs.getUser().getCompanyID();

However, when I try this code on Scripts Background, it returns blank.

Result:

One of the post said that there might be some ACL restriction from core_company table which prevent it to be read.

Anybody know how to solve this issue??

Thanks in advance!

Best regards,

Leo

[Maik Skoddow]

Hi @leolin94 

did you execute above code at script console as an admin?

If so, did you check the admin's user record that there is a company set?

If not, please provide more details and screenshots as it is not really clear what your concern is!

Kind regards
Maik

[Frank Tate]

Adding to what @Maik Skoddow suggested, when trying new things in ServiceNow, the very first place you want to start is in your PDI as the admin user. Once you have things working, you can then try it as a lesser user and start battling things like permissions, roles, user criteria, etc.

Frank

[Mark Roethof]

Hi there,

The syntax itself is correct.

How are you testing this? Can you share your way of testing?

For example, I also just reproduced. Initially, also my test gave a blanc result. Checked my user record, no company... filled the company, retest: still blanc.

Logged off, logged in again, retest (exact same code): success.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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[Hitoshi Ozawa]

I'm having the same problem with my instance. gs.getUser().getCompanyID() isn't returning a value.

It seems logging out and logging in resolves the problem. After logging out and then in, gs.getUser().getCompanyID() was able to return a proper value.

Following script, however, is able to get the value without doing a logout/login so it may be better.

var gr = new GlideRecord('sys_user');
if (gr.get(gs.getUserID())) {
  gs.info(gr.company);
}