Getting 400 bad request whlie creating a new page in Experience

AshishH
Tera Contributor

Getting below error while creating a new page from UI builder in Experience. 

Any help in resolving this issue?

Bad Request (400)

An error has occurred. Please refresh or contact support.

 

AshishH_0-1747724132223.png

 

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@AshishH 

Is this for PDI or customer instance?

Did you try to clear instance cache using cache.do and then logout and login again?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks @ank for your response, it works fine in my PDI but when i am trying  the same in customer instance, i am getting the error .It is an existing project I created in PDI and imported in customer instance. I am trying to add new page in the imported workspace. I did clear the cached as mentioned above but it didn't work.

Any other suggestion.

Hi @AshishH ,

I could be because of :

1.Duplicate Page ID or URL Path

Use unique values for Page ID and URL Path.

2.Invalid or Missing Required Parameters

Troubleshoot using, UI Builder Logs:

Check the UI Builder logs in System Logs > All or Browser Console for stack traces or API errors.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

@New Developer_S , followed the steps but issue is not yet resolved.

Any other lead?