Getting 400 bad request whlie creating a new page in Experience

AshishH
Tera Contributor

Getting below error while creating a new page from UI builder in Experience. 

Any help in resolving this issue?

Bad Request (400)

An error has occurred. Please refresh or contact support.

 

AshishH_0-1747724132223.png

 

7 REPLIES 7

@AshishH , 

 

If your project was exported from your PDI , and imported into the customer instance, then there is a chance of some core records ,like page templates  / related dependencies didnot import correctly.

  • Check for missing or mismatched records by running the following:

    • Open your workspace record in the customer instance.

    •  verify all linked records exist.

  • Look for errors in System Logs > All or UI Builder > Network tab (in browser Dev Tools) when attempting to create the page

  • Confirm both PDI and Your Customer instance are in Same version ( PDI might be on different Service Now Version / plugin Configuration than Customer instance ) 
  • Network Debugging for 400 Bad request ( Dev Tools -> Network Tab ) 
    If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

@New Developer_S It is not working even if i create a new experience in customer instance. 

Not sure if the customer instance is missing with some setting/configuration.

@AshishH,

Hope you have checked the logs ? if not please check.