Getting 400 bad request whlie creating a new page in Experience
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05-19-2025 11:58 PM
Getting below error while creating a new page from UI builder in Experience.
Any help in resolving this issue?
Bad Request (400)
An error has occurred. Please refresh or contact support.
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05-21-2025 12:43 AM
@AshishH ,
If your project was exported from your PDI , and imported into the customer instance, then there is a chance of some core records ,like page templates / related dependencies didnot import correctly.
Check for missing or mismatched records by running the following:
Open your workspace record in the customer instance.
verify all linked records exist.
Look for errors in System Logs > All or UI Builder > Network tab (in browser Dev Tools) when attempting to create the page
- Confirm both PDI and Your Customer instance are in Same version ( PDI might be on different Service Now Version / plugin Configuration than Customer instance )
- Network Debugging for 400 Bad request ( Dev Tools -> Network Tab )
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
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05-22-2025 05:12 AM
@New Developer_S It is not working even if i create a new experience in customer instance.
Not sure if the customer instance is missing with some setting/configuration.
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05-22-2025 06:50 AM
Hope you have checked the logs ? if not please check.