Getting a subflow stage to show on the request

Bidduam
Tera Guru

I have a flow with stages, they all work exactly as I'd like them to.

 

The issue I have is that a subflow is used as well and it has a stage set, however for some reason it never shows on the request for the user to see.

 

Is there something that I need to do to get it to show?

 

It is already set to "Always show"

7 REPLIES 7

Moedeb
Tera Guru

I actually asked this question of one of my ServiceNow contacts who is a solutions consultant and they advised me of this:

I think these docs pages cover the subflow query:

https://www.servicenow.com/docs/bundle/xanadu-build-workflows/page/administer/flow-designer/concept/...

&

https://www.servicenow.com/docs/bundle/xanadu-build-workflows/page/administer/flow-designer/task/add...

 

NB there are some callouts eg:

Note: While you can add stages to a flow that has a scheduled trigger, the stages are never displayed to an end user because there is no associated trigger record for the stage field.
Only add stages to flows and subflows that have a trigger or input record.

ive read this several times and still dont understrand. so is there a way?

@milesallsmyles like you I've read these as well. So far I haven't been able to get it to work, however to be honest I also haven't put a huge amount of effort into trying to figure it out too much.

 

I also think that if ServiceNow adds something like this it really shouldn't be 'hard' to use, seriously!