Getting error while approving the approval requests on service portal
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2024 06:34 AM
error is "Delegates are not allowed to approved their own requests"
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-07-2024 07:49 AM
Hello,
OOTB delegates are not allowed to approve their own requests. If you have to give the access, you will need to customize OOTB widget "Approval Info" . Please refer https://www.servicenow.com/community/developer-forum/delegate-user-can-not-approve-or-reject-the-req...
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!