Getting error while approving the approval requests on service portal

ZuzuB
Kilo Contributor

‎08-05-2024 06:34 AM

error is "Delegates are not allowed to approved their own requests" 

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Neeraj31
Mega Sage

‎08-07-2024 07:49 AM

Hello,

 

OOTB delegates are not allowed to approve their own requests. If you have to give the access, you will need to customize OOTB widget "Approval Info" . Please refer https://www.servicenow.com/community/developer-forum/delegate-user-can-not-approve-or-reject-the-req...

 

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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