Getting "[object Object] - undefined - undefined" as output in the desired field

[Community Alums]

Hi All,

I have written script to fetch data from script include but in desired field getting output as "[object Object] - undefined - undefined". what would be the mistake?. PFB output screenshot, script include and client script respectively.

Script Include - 

IsEscalate: function() {
        gs.log("enter into 6 line");
        var task1 = this.getParameter('sysparm_oas');//.toString();
        var scTask = new GlideRecord('sc_task');
        scTask.addQuery('request_item', task1);
        //scTask.addQuery('state', 1);
        //scTask.addQuery('stateIN-5,1,2');
        scTask.query();
        var arr =[];
        
        gs.log("Enter into line 11");
        while (scTask.next()) {
            var obj = {};
            gs.log("enter into 12 line");
            obj.agm = scTask.getDisplayValue('assignment_group.manager').toString();
            obj.ag = scTask.getDisplayValue('assignment_group').toString();
            obj.scn = scTask.number.toString();
            arr.push(obj);
            gs.log("Hello");
        }
        gs.log("enter into 20 line");
        var data = JSON.stringify(arr);
        gs.log("enter into 23 line");
        gs.log("Test"+obj);
        return data;
        //gs.log("Hi");
        },

Client Script - 

function onSubmit() {
    var a = g_form.getUniqueValue();
    var ga = new GlideAjax('EscalatedScTask');
    ga.addParam('sysparm_name', 'IsEscalate');
    ga.addParam('sysparm_oas', a);
    ga.getXMLWait();
    alert('Sys id is ' + a);
    alert("line 7");
    var arr = JSON.parse(ga.getAnswer());
    alert("line 9");
    alert(arr);
    g_form.setValue('u_escalation_owner_assignment_group_sctask', arr[0] + " - " + arr[1] + " - " + arr[2]);
    alert("line 11");
}

[Muhammad Khan]

Hi,

In previous question was it working ?

[Muhammad Khan]

https://community.servicenow.com/community?id=community_question&sys_id=d58d9d92db6dd994e515c2230596...

[Muhammad Khan]

You are using obj outside its scope in this gs.log("Test"+obj); because obj is declared inside while loop. So, use below scripts.

Script Include - 

IsEscalate: function() {

        var task1 = this.getParameter('sysparm_oas');
        var scTask = new GlideRecord('sc_task');
        scTask.addQuery('request_item', task1);
        scTask.query();
        var arr =[];
        
        while (scTask.next()) {
            var obj = {};
            gs.log("enter into 12 line");
            obj.agm = scTask.assignment_group.manager.getDisplayValue();
            obj.ag = scTask.assignment_group.getDisplayValue();
            obj.scn = scTask.number.toString();
            arr.push(obj);
        }

        var data = JSON.stringify(arr);
        return data;
        },

Client Script - 

function onSubmit() {
    var a = g_form.getUniqueValue();

    var ga = new GlideAjax('EscalatedScTask');
    ga.addParam('sysparm_name', 'IsEscalate');
    ga.addParam('sysparm_oas', a);

    ga.getXMLWait();

    var arr = JSON.parse(ga.getAnswer());

    g_form.setValue('u_escalation_owner_assignment_group_sctask', arr[0].agm + " - " + arr[0].ag + " - " + arr[0].scn);

}

[Mohith Devatte · Accepted solution]

hello,

while sending the JSON replace like below 

return JSON.stringify(data);

And while accessing it you need to do like below 

   var arr = JSON.parse(ga.getAnswer());
   
    g_form.setValue('u_escalation_owner_assignment_group_sctask', arr[0].agm + " - " + arr[0].ag + " - " + arr[0].scn);

MARK MY NASWER CORRECT IF THIS HELPS YOU