Getting started with Import Sets

[bostrow]

I'm just getting started with ServiceNow.   I'm trying to import data from our current homegrown system. I created an import set and a transformation map from a csv.   I have lot of records that are "pending". What do I do next? Where can I find "step-by-step" instructions for importing data (Helsinki)?

[haseena ayesha]

HI

please go through the bellow links for best practice:

Import Sets - ServiceNow Wiki

http://wiki.servicenow.com/index.php?title=Import_Set_Performance_Best_Practices#gsc.tab=0

Thanks & Regards

Haseena.

                                                      PS: Hit like, Helpful or Correct depending on the impact of the response

[bostrow]

Haseena,

I seem to be making some progress but I'm not sure if it's working. It's been "Transforming" for almost an hour and it shows no progress. Shouldn't it automatically go to the "Progress" view. I'm trying to import 850 rows (4 columns) into the Company table. Did I miss something?

Thanks,

Brian

[Pradeep Sharma]

Hello Brian,

It should not take that long. Can you try it again? The below blog will be helpful for more info on Import set.

Import Series Part 1 - Getting Started with Import Sets