Getting this Error while running ATF

[Abdul]

Hi 

Recently we have upgraded our instance to zurich 

i am trying to open an incident form in ATF and i am getting the  below error

I created user with itil role and with that user i am opening the incident form and setting the values, getting this error in opening the form step

This step failed because the client error '/glide/nodes/devbhp006_16041/webapps/glide/itil/WEB-INF/ui.jtemplates/uxc_form_extension.xml (No such file or directory): no thrown error

What could be the reason.

[Dr Atul G- LNG]

Hi @Abdul 

It’s difficult to determine the cause of this error since it’s very specific. Any screenshot of the previous step would help, or you could try performing the same steps manually to see if it works.

[Abdul]

My steps were

1. create user.

2. Open the form 

3. Set the values.

I am getting error in step 2.

also i created the user with itil role.

Getting the same error when i run the test as me i am an admin .

Thanks

[Dr Atul G- LNG]

Any screenshot of configuration

[Shaqeel]

Hi @Abdul 

Could you please let us know where the test fail, I mean on what test step?

This is very coming issue after incomplete upgrade.

You can check the user role.