Getting Unauthorized Error in some JMeter Samplers after recording script

[Ankita Dutta]

Hi all,

I am new to JMeter. I have been working as a ServiceNow Tester and have been instructed to learn JMeter for performing performance testing on SerivceNow applications. I have been practicing it on my PDI. I have created a new catalog item that triggers an approval request post Submission and on Approval triggers a catalog task. On Jmeter, I have recorded the test scripts using its record controller. I covered the steps where an end user logs in to the SP portal, navigates to the catalog item, inserts the details and submits the form. I removed the unnecessary samplers (any domain apart from the Google or SNOW PDU domain). Then I ran the recorded scripts using a View Results in Tree listener. I observed that some of the samplers failed. I also see error of 'unauthorized' and also 'no cache' in the respsonse headers. PFA SS. Please tell me how to overcome these bottlenecks. I am really clueless.