glide.authenticate.failed_requirement_redirect does not redirect to ADFS

[Brian Lancaster]

The above property has our ADFS URL in it but for some reason instead of redirecting users to that URL when ADFS fails it just redirects to the ServiceNow logout page.   Any thoughts on why it is not going back to ADFS when the login fails?

Note: we are trying to US ADFS 3 and we have setup a custom error page for when user try and login with IE8.   This is working for all our other applications that require IE 11 or higher.

[Ankur Bawiskar]

Hi Brian,

Following link should help you:

Debugging SAML in ServiceNow and ADFS 2.0

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur