GlideAjax / application scopes

[mathieu_brule]

Hi everyone !

I'm actually facing an issue, I really can't understand : I'm trying to call a script include with Glide Ajax, but it doesn't work... I'm in a catalog client script, set in Customer Service application scope, which calls a script include, in global application, set on Accessible for all.

To make it simplier to analyse, my script include just returns "test" value :

My catalog client script (CustomerService application) :

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var ga = new GlideAjax('global.Test');
    ga.addParam('sysparm_name', 'testMethod');
   
    ga.getXML(function(response) {
		var test = response.responseXML.documentElement.getAttribute("answer");
        alert("test " + test);
    });
}

My script include (global and accessible from All application scope) :

var Test = Class.create();
Test.prototype = Object.extendsObject(AbstractAjaxProcessor, {
	
	testMethod : function() {
		return "test";
	},

	type: 'Test'
});

My alert message, in my callback function, returns ... null...

Could anyone explain me what's happening ?

[Aman Kumar S]

It should work:

Try changing your client script to:

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var ga = new GlideAjax('global.Test');
    ga.addParam('sysparm_name', 'testMethod');
   
    ga.getXML(callBack);

    function callBack(response){
        var test = response.responseXML.documentElement.getAttribute("answer");
        alert("test " + test);
    });
}

For more details, feel free to explore:

https://community.servicenow.com/community?id=community_blog&sys_id=788c66e1dbd0dbc01dcaf3231f961969

[mathieu_brule]

Hi,

Thanks for your answer, but it doesn't work 😞

I had implemented like this at beginning of my tests.

[Ankur Bawiskar]

Hi,

that means script include is not getting called

Is script include client callable?

share your screenshots for both the configurations script include and client script

Regards
Ankur

[mathieu_brule]

Yes, it is client callable.

To be sure it's all right, I've made an insert&stay on a OOB script include, which I was able to make work.

But unable to call the copy, whereas the OOB works 😞