Hi
I am not sure why the value is not populated when I change the configuration item field value in Incident form . it updates when is save. Its suppose to update when I change the value in CI field.
Script Include
--------------------
var PopulateDemo = Class.create();
PopulateDemo.prototype = Object.extendsObject(AbstractAjaxProcessor, {
popAssignmentGroup : function()
{
var gr = new GlideRecord('cmdb_ci');
gr.addQuery('sys_id',this.getParameter('sysparm_cmdb_ci'));
gr.query();
if(gr.next())
{
return gr.support_group;
}
},
type: 'PopulateDemo'
});
Client Script
-----------------
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var ga = new GlideAjax('PopulateDemo');
ga.addParam('sysparam_name','popAssignmentGroup');
ga.addParam('sysparam_cmdb_ci',g_form.getValue('cmdb_ci'));
ga.getXML(getResponse);
function getResponse(response)
{
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue('assignment_group',answer);
}
//Type appropriate comment here, and begin script below
}
