GlideDialogWindow in Service Portal

[Maria DeLaCruz]

Hello,

Is GlideDialogWindow still supported in Service Portal?

We have a few catalog client scripts that use GlideDialogWindow, and they are not working on the Service Portal.

Need advise.

Thanks,
Maria

[Jon Ulrich]

Link is broken. Why is all the documentation for service portal so bad!?

[Chuck Tomasi]

The GitHub docs have been taken down. Someone told me where they moved, but I can't recall at the moment.

Nathan Firth, one of the original Service Portal coders has some great information on his site (serviceportal.io). For Modals, this might be helpful: https://serviceportal.io/modal-windows-service-portal/

[sachin_namjoshi]

GlideDialogWindow is not supported in service portal.

Please find below thread for details and resolution steps.

Service Portal : did any one written Glide Dialog window in Helsinki Portal

Also, you need to check UI type of your client script and set to Mobile or both to get them working in service portal.

Regards,

Sachin

[chirag_bagdai]

Hi Maria,

No GlideDialogWindow is not supported in Service Portal. Please check supported functionality list from below documentation link :

https://github.com/service-portal/documentation/blob/master/documentation/client_scripting.md