Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

GlideTreePicker Error wile creating new record

Damayanti Sarod
Tera Guru

We are getting the “GlideTreePickerConfigEvaluator is not allowed in the scoped application” error message in the CSM / FSM Configurable Workspace, while creating a new record.

In the first screenshot we are able to see the Facilities Case and it is also in the custom scope, for that reason we also tested it while creating a new Task record, but we are still getting the same error.

 

 

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@Damayanti Sarod 

happening with all the users all the time or sometimes?

any display BR on that table having that API GlideTreePickerConfigEvaluator?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

This is happening for all users
This error is only visible in ' CSM / FSM Configurable Workspace'
I tested in other workspaces there I did not got any error.
Also , we dont have any  display BR on that table having that API GlideTreePickerConfigEvaluator?
We are getting the same error while creating the New record on the "Task", "Incident", "Case", "Accounts" table on the CSM/FSM Configurable Workspace

@Damayanti Sarod 

raise a case with ServiceNow for this.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader