We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Global Search not able to find the records in Workspace

Santosh Oraon
Tera Expert

Hi team , how to fix this global search issue can anyone please tell , The issue is when i am searching this above record in workspace its throwing the below error. 
SantoshOraon_0-1760539870883.png

 

7 REPLIES 7

Ankur Bawiskar
Tera Patron

@Santosh Oraon 

did you configure search sources for your table?

check these links

How can i add a new source to global search 

How to enable global search for the custom table 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  yes search source is created for that table 

@Santosh Oraon 

Did you configure all the steps?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar  I can see the tables are there in Search source, do you know any other step, because I am getting the same issue.