Google chat to Servicenow Integration

[Tejasr1]

Hi guys,

My requirement is whenever any user of particular domain type a message in google chat as per  below format:
Issue: "message" (where issue is keyword)
and click on send button.Simultaneously incident should be create in Servicenow incident Table with short description as chat message.
I have done all the required configuration at both side.(Servicenow and Google chat).

Can you please suggest what should be my further steps?

Thanks & Regards
Tejas

[Victor Chen]

Our official conversational integration with Google Chat is now available - https://store.servicenow.com/store/app/ee41a6ca1b87e654159bc845624bcbe8 

[Rajat Jakhetia]

Hi @Tejasr1 - Were you able to accomplish this? We have similar requirement where I want to initiate a google chat message from an incident or service request