GrayOut\disable Declarative action
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04-24-2026 06:07 AM
I have a declarative action that triggers an API, and I want to prevent duplicate clicks. Is there a way to disable or grey out the declarative action button?
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04-24-2026 07:02 AM
no that's not possible
you will require some hidden field and set that flag whenever it's clicked
Then update the declarative action condition to check this flag
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-26-2026 08:06 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-24-2026 09:24 AM
Hi @aphaugat .
Its not feasible.
Refer the post on similar requirement : https://www.servicenow.com/community/developer-forum/grayout-disable-declarative-action/m-p/3147185/...
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti